Contact Hope Spring eCards
Need help sending an eCard, scheduling a delivery, tracking a greeting card, or making a donation? Our team is here to help.
Every eCard sent through Hope Spring helps support clean water projects in Africa while helping people stay connected through meaningful greetings.
Email Support
For customer support, technical issues, or general enquiries: (FASTEST RESPOSE)
WhatsApp Support
If you want to contact us via WhatsApp, please make sure WhatsApp is installed on your device (desktop or laptop), or use a mobile phone with WhatsApp for a smoother experience.
Quick Help Before Contacting Us
Many common questions can be answered instantly.
Popular Help Topics
- Sending an eCard by WhatsApp
- Scheduling an eCard for a future date
- Tracking whether an eCard has been opened
- Resending an eCard
- Checking spam or junk folders
- Accessing your account dashboard
- Corporate and bulk eCards
- Donation and payment questions
Visit our FAQ page for quick answers.
Send Us a Message
Have a question or need support? Fill in the contact form below and we will get back to you as soon as possible.
Account & Delivery Tracking
Already sent an eCard?
You can log into your dashboard to:
- Track delivery status
- Resend eCards
- Edit scheduled cards
- View previous orders
Why Trust Hope Spring eCards?
A Charity eCard Platform With Real Impact
Registered UK Charity
Hope Spring is a UK registered charity supporting clean water and sanitation projects in Africa.
Your Greetings Help Change Lives
Donations from charity eCards help fund safe water projects for underserved communities.
Secure Payments
All transactions are processed using secure and trusted payment providers.
Eco-Friendly Alternative
Sending eCards helps reduce paper waste while supporting charitable causes.
Schedule & Track eCards
Send instantly or schedule for later, with delivery tracking available through your account dashboard.
Trusted by Supporters Worldwide
Thousands of charity eCards have been sent through Hope Spring to celebrate birthdays, anniversaries, holidays and special occasions.
Frequently Asked Questions
Why has my eCard not arrived?
Sometimes emails may arrive in spam or junk folders. Please ask the recipient to check these folders first. You can also track delivery status from your dashboard.
Can I schedule an eCard?
Yes. Hope Spring eCards can be scheduled for birthdays, anniversaries, holidays and other special occasions.
Can I send an eCard through WhatsApp?
Yes. During checkout, select the option that says:
“I don’t have the recipient’s email (Get shareable link for WhatsApp).”
Can I resend an eCard?
Yes. You can resend many eCards directly from your account dashboard.
Is Hope Spring a registered charity?
Yes. Hope Spring is a registered charity supporting clean water projects in Africa.
What happens to my donation?
Donations help support water and sanitation projects for communities in need.
Do you offer corporate eCards?
Yes. We offer charity eCards for organisations, employee engagement campaigns and seasonal greetings.
Send Greetings That Make a Difference
Celebrate birthdays, anniversaries and special moments while helping fund clean water projects through charity eCards.